*Gabrielli Truck Sales is looking to hire a Warranty Administrator!*
*Responsibilities: *
* Receive, process, and review warranty claims from customers
* Verify claims forms and eligibility and ensure all documentation is accurate and complete
* Maintain records of warranty claims, customer information, product specifications, dates, and resolutions
* Ensure claims adherence to the company’s policies and guidelines
* Communicate with customers to provide updates on claims status and address and resolve related issues and queries
* Analyze warranty data to track and identify patterns, trends, and recurring issues
* Prepare and present reports on findings to relevant stakeholders
* Suggest improvements in policies, procedures, and product design
* Identify and develop strategies for maximizing claims processes
* Maintain a comprehensive product knowledge
* Collaborate with other departments to investigate and resolve complex warranty-related issues
* Perform additional administrative tasks as needed
*Requirements:*
* High school diploma or GED
* Bachelor’s degree in business administration, accounting, or a related field is an advantage
* Relevant working experience in warranty administration, claims processing, or a related field
* In-depth industry knowledge and familiarity with relevant warranty processes, guidelines, and procedures
* Strong computer skills and proficiency with MS Office
* Outstanding communication and customer service skills
* Analytical skills
* Attention to detail
* Superb organization
Job Type: Full-time
Pay: $23.
00 - $27.
00 per hour
Benefits:
* 401(k)
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift
Work setting:
* In-person
* Office
Ability to Relocate:
* Bloomsbury, NJ: Relocate before starting work (Required)
Work Location: In person
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