Greater Valley YMCA - is looking to hire a Welcome Center Associate!
Location: Easton YMCA Branch: 1225 W.
Lafayette St.
Easton, PA
ABOUT Greater Valley YMCA
Greater Valley YMCA is a charitable, nonprofit organization committed to strengthening our communities through membership and programs that foster youth development, healthy living, and social responsibility for all.
If you are interested in contributing to the largest Youth focused non-profit in the country, please read on!
Welcome Center Associate Salary: $11.
00 per hour
Welcome Center Associate Hours: Hours vary based on shift (Part Time)
Welcome Center Associate Responsibilities:
Provides excellent service to members, guests, and program participants in the Y and on the phone, contributing to member retention
Conduct interviews and/or tours responsive to the needs of prospective members; sells memberships and programs
Builds relationships with members; helps members connect with one another and the YMCA
Manages and resolves membership concerns and informs supervisor of unusual situations or unresolved issues
Applies all YMCA policies dealing with member services
Accurately execute all welcome center procedures
Performs all sales including membership, program, and merchandise with accuracy into the Membership Operations system
Complete daily shift close-out report at the conclusion of the shift
Participates in staff meetings
May monitor the locker rooms as required
Performs other duties as assigned
Welcome Center Associate Qualifications:
Certifications required within thirty (30) days of hire: CPR/AED, and First Aid
Excellent interpersonal and critical thinking skills
Ability to relate effectively to diverse groups of people from all social and economic segments of the community
Previous customer service, sales, or related experience
Basic knowledge of computers
Able to effectively communicate and build relationships with Y staff, members, and vendors
Excellent verbal and written communication skills
Good customer service skills, high ethical standards, an appropriate professional image, and a team player
Must possess sound technical skills, analytical ability, good judgment skills, and a positive attitude
Bi-lingual English/Spanish preferred, but not required
Welcome Center Associate Benefits:
Free Membership to the Y
Training & Development
Wellness Resources
Retirement Plan (403b) and (401a) - (Employer contribution up to 8%)
Childcare discounts (up to 50% off)
Salary: $11.
00 per hour
Job Type: Part-time
YMCA is an Equal Opportunity Employer All Qualified Women, Minorities, Persons with Disabilities, and US Veterans Encouraged to Apply
ARE YOU READY TO JOIN OUR TEAM?
If you feel that you would be right for this nonprofit job, please fill out our initial 3-minute, mobile-friendly application.
We look forward to meeting you!
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