Retail Manager 2

Unit Description: Craft Your Career Sodexo is seeking a Retail Manager 2 for Lehigh Valley Hospital- Muhlenburg.
LVH Muhlenberg is 195 bed hospital centrally-located in the Lehigh Valley, providing convenient access to emergency or planned care whether you live in Bethlehem, Catasauqua, Northampton, Nazareth, Easton or beyond.
Just a short drive away from the "City of Brotherly Love", Philadelphia, PA.
This Retail Manager 2 will have direct oversight of all retail dining operations.
Supporting a team of 10 Sodexo frontline associates this position will responsible for all aspects of food operations, food safety and employee engagement.
We are looking for candidates who will: have oversight of day-to-day operations; deliver high quality food for cafeteria and branded outlets; achieve company and client financial targets and goals; ensure Sodexo Standards are met.
The ideal candidate: has a work history demonstrating strong leadership skills, as well as previous supervisory experience and the ability to work collaboratively; has the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service; can demonstrate the ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and **Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.
** Employees who work in Healthcare are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status as required by applicable law and/or client requirements.
What We Offer: Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience.
While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.
Position Summary: Responsible for food quality & customer service in an operation that may have branded concepts or other retail offerings.
Directs the work of hourly & supervisory food service workers.
Key Duties - Ensures there is a zero harm mindset for ourselves, our customers, our food & employees.
- Directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources.
- Manages cash handling protocols & control procedures according to Sodexo policies.
- Maintains client satisfaction for food quality & customer service.
- Accountable for the execution of service quality by maintaining the highest level of delivery.
- Supervises day-to-day work activities of food service workers.
Qualifications & Requirements: Basic Education Requirement - High School Diploma or GED or Equivalent Basic Management Experience - 1 year Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.